Support
Support & Help
Need help with PushTo100? We’re here to assist you! Below you’ll find answers to common questions and ways to get in touch with our support team.
Frequently Asked Questions
Getting Started
Q: How do I log my first workout? A: Open the app and tap the “+” button to start a new workout session. Enter the number of pushups you completed, and tap “Save” to record your progress.
Q: Can I edit or delete a workout? A: Yes! Tap on any workout in your history to edit the details or delete it entirely.
Q: How do I set a goal? A: Go to Settings > Goals to set daily, weekly, or monthly pushup targets. The app will track your progress toward these goals.
Data and Syncing
Q: How do I back up my data? A: Your data is automatically backed up to iCloud if you have iCloud enabled for the app. You can also export your data manually from Settings > Export Data.
Q: Can I use the app on multiple devices? A: Yes! If you have iCloud sync enabled, your data will automatically sync across all your devices signed in to the same iCloud account.
Q: What happens if I get a new phone? A: Your data will automatically restore from iCloud when you install the app on your new device (if iCloud sync was enabled).
Features and Functionality
Q: How are my statistics calculated? A: The app tracks your total pushups, daily averages, weekly progress, and personal records. All calculations are based on the workout data you’ve logged.
Q: Can I see my progress over time? A: Yes! The Progress tab shows charts and graphs of your improvement over different time periods.
Q: How do achievements work? A: Achievements are unlocked automatically as you reach certain milestones, like completing your first 100 pushups or maintaining a 7-day streak.
Privacy and Security
Q: Is my workout data private? A: Yes! Your data is stored locally on your device and in your personal iCloud account. We don’t have access to your workout information.
Q: Can I delete my data? A: Absolutely. You can delete individual workouts or all your data from Settings > Privacy > Delete All Data.
Technical Issues
Q: The app is crashing. What should I do? A: Try restarting the app first. If the problem persists, restart your device. If issues continue, please contact our support team with details about when the crash occurs.
Q: My data isn’t syncing between devices. How can I fix this? A: Check that:
- iCloud is enabled on both devices
- You’re signed in to the same iCloud account
- The app has permission to access iCloud (Settings > [Your Name] > iCloud > PushTo100)
Q: Can I use the app offline? A: Yes! The app works completely offline. Your data will sync with iCloud when you reconnect to the internet.
Troubleshooting
App Performance
- Slow performance: Try closing other apps to free up memory
- Battery drain: Check if background app refresh is enabled unnecessarily
- Storage issues: The app uses minimal storage, but you can export and delete old data if needed
Data Issues
- Missing workouts: Check if iCloud sync is enabled and working
- Incorrect statistics: Verify your workout entries are accurate
- Export problems: Ensure you have enough storage space for the export file
Feature Requests
We love hearing your ideas for improving PushTo100! If you have a feature request or suggestion, please email us with:
- A clear description of the feature
- How it would help you use the app
- Any specific details about how it should work
Contact Support
If you can’t find the answer to your question above, we’re here to help!
Email Support
Email: support@pushto100.com
Please include:
- Your device model and iOS version
- App version (found in Settings > About)
- A detailed description of the issue
- Steps to reproduce the problem (if applicable)
- Screenshots (if helpful)
Response Time
We typically respond to support emails within 24-48 hours. For urgent issues, please include “URGENT” in your subject line.
App Store Reviews
While we appreciate App Store reviews, they’re not the best way to get technical support since we can’t respond directly. For faster assistance with issues, please email us directly.
Community
Social Media
Follow us for updates, tips, and fitness motivation:
- Twitter: @PushTo100App (if applicable)
Feedback
Your feedback helps us improve! We read every email and review, and many of our updates come from user suggestions.
App Information
Current Version: Check the App Store for the latest version Compatibility: iOS 14.0 or later Size: Approximately 15MB Languages: English (more languages coming soon)
Still need help? Don’t hesitate to reach out - we’re here to help you succeed in your fitness journey!